Join the Team at Child’s Voice!

Now Hiring!

Director of Business Services

General Scope of Responsibility

The Director of Business Services reports to the Executive Director and interacts with the Board of Directors. Director of Business Services has primary responsibility for overseeing all budget and fiscal functions, policies and procedures. They also oversee procurement, and vendor management.

Essential Functions and Duties:

Financial Management

  • Lead the bookkeeping function including maintenance of the general ledger, accounts payable, accounts receivable and monthly allocations.
  • Process bi-weekly payroll and conduct payroll transactions in an efficient, accurate & timely manner. Maintaining and updating payroll information and resolving any discrepancies. Ensuring compliance by following policies and procedures.
  • Manage all accounting systems and procedures.
  • Lead the annual budget process, monitor expenditures and variances, and proactively update income and expense projections.
  • Chart and manage organizational cash flow for forecasting.
  • Prepare month end close, including balance sheet reconciliations (bank accounts, investments, prepaid, deposits, accruals, depreciation, etc.), required accounting entries etc.
  • Prepare monthly and ad hoc financial reports for the Executive Director and the Board of Directors
  • Manage annual audit process and serve as the primary liaison with audit firm.
  • Prepare Federal 990 and Illinois AG990-IL returns for Board review and timely submission
  • Prepare Purchase Care Review and ensure on time submission to ISBE to for determination of daily tuition rate.
  • Ensure all fiscal policies, procedures and documentation requirements are adequate to protect the organization.
  • Review tuition assistance applications for both School and Early Intervention programs. Where appropriate liaise with the Board Finance & Sustainability Committee to ensure fiscal responsibility as well as meeting the needs of the potential student.
  • Continuous exploration of revenue growth opportunities and partner with Advancement Director on sustainability.
  • Serve as staff liaison to the Board of Directors, effectively communicate and present the critical financial matters to the Board of Directors.

Operations, Technology and Facilities

  • Oversee management and maintenance of all office systems and facilities; ensure the premises are in working order.
  • Negotiate, prepare, and maintain contracts for building services including, but not limited to, janitorial, HVAC, garbage removal, snow removal, landscaping, security and fire protection.
  • Manage relationships with consultants, and external vendors to ensure standards are met.
  • Document an appropriate system of policies, internal controls, accounting standards, and procedures.
  • Develop and oversee document retention policies and manage disposal of records.
  • Oversee organizational insurance policies and ensure organization is adequately covered. Including insurance coverage on buildings, injuries to employees, students, patients, and others, and other potential liabilities. Work with insurance broker to assure adequate coverage and protection through the Commercial Lines, Directors & Officers, and Workers’ Compensation Policies
  • Oversee compliance with state and federal registration and reporting obligations
  • Oversee the work of the IT service provider to ensure up to date and secure computer network
  • Oversight of Safety & Security, including Fire suppression systems, security alarm systems, security surveillance systems, general personnel safety, general physical building safety and security, onsite event safety and security, emergency management and preparedness.
  • Develop a long-term capital equipment retention and disposal schedule in collaboration with the IT service provider


  • Maintain current knowledge of the Child’s Voice mission, vision, values, goals, and strategic plan.
  • Ensure that all duties are carried out in alignment with the Child’s Voice mission, vision, values, goals and strategic plan.
  • Keep abreast of Child’s Voice activities and properly utilize the resources available.
  • Ensure the proper use, management, security and upkeep of Child’s Voice equipment and documents.
  • Enhance building culture by demonstrating a positive attitude and give evidence of good moral character.
  • Other duties as assigned.

Required Knowledge, Skills and Abilities:

  • Knowledge of the principles and practices of finance and accounting
  • Considerable ability to establish and maintain effective relationships with other personnel, vendors and board of directors.
  • Ability to attend work on a regular and predictable schedule and to work both on-site and remotely, as required.
  • Considerable ability to communicate effectively both in writing and in person, including the ability to present to small and large groups.
  • Considerable ability to pay attention to detail, advanced critical thinking skills, and effectively manage multiple projects and deadlines within a complex non-profit organization
  • Considerable ability to maintain accurate, organized records processes and maintain confidentiality.

Work Environment and Physical Demands:

  • Work responsibilities call for some levels of physically demanding activities. These conditions require that the incumbent of this position be reasonably ambulatory and willing to participate in some manual labor.

Minimum Education, Experience, and Training:

  • Undergraduate degree from an accredited college or university with a B.A. or B.S. degree in Finance/Accounting or equivalent.
  • 4 years’ experience in Accounting/Finance, preferably in Non-Profit management
  • Extensive knowledge of applicable computer and software systems including:
    • Microsoft Office (including Outlook, Word, Excel and PowerPoint)
    • QuickBooks or comparable accounting software.

Please apply with the link below. No phone calls please.

Apply Now


Gift Processing/Stewardship Associate (PART-TIME)

This is a part-time, temporary position, which is part of the fast-paced Advancement Team. The Advancement Team handles outreach, awareness, and fundraising in support of Child’s Voice.  The Gift Processing/Stewardship Associate will handle all gift entry, database management, and stewardship/acknowledgement letters and outreach for donations received.  Please note, the annual Golf Outing in June 7, 2022 and this will include gift entry for that event, our largest annual fundraiser.

Currently, this is a temporary position, which is needed immediately through July 8, 2022. Final timeframe to be confirmed through the hiring process. 

The position will work at our Wood Dale location, 8-15 hours/week, $15-20/hour.

Gift Processing

  • Accurately enter all contributions made to Child’s Voice into Raiser’s Edge with appropriate and accurate gift coding.
  • Generate and distribute acknowledgement letters, receipts, and mail to donors. Create back up for these letters.
  • Assist and facilitate stewardship mailings, calls, and follow up to constituents.
  • Reconcile Raiser’s Edge funds received on a monthly basis with the Business Office.
  • Reconcile special event support with Events Associate with Greater Giving (event management software).
  • Produce accurate reporting of gifts received bi-monthly, monthly, annually, and as requested.

Database Management

  • Manage Raiser’s Edge donor database, including maintenance, user accounts, global changes, gift entry, reporting, queries, and data clean-up projects with the goal of providing current, consistent and accurate data.
  • Develop and maintain a policies and procedures manual for gift processing and data management.
  • Deliver clear and accurate reporting and tracking vehicles and instructions for reports, dashboards and data extracts.
  • Produce all queries, exports, and mailing lists from Raiser’s Edge database for mailings such as invitations, newsletters, acknowledgements, stewardship, and direct mail solicitations.


  • Support Advancement team colleagues with projects/tasks as needed.
  • Maintain current knowledge of mission, goals, and strategic plan.
  • Maintain general knowledge and awareness of the fundraising and nonprofit sector and news.
  • Keep abreast of Child’s Voice activities and properly utilize the resources available.
  • Assure the proper use, management, security and upkeep of CV facilities, equipment and documents.
  • Enhance building culture by demonstrating a positive attitude and evidence of good moral character.
  • Other duties as assigned.

Required Knowledge, Skills, and Abilities:

  • Past experience with gift entry into Raiser’s Edge systems.
  • Extremely organized, detail oriented, able to keep accurate records and follow up, multi-task, and meet deadlines.
  • Excellent ability to communicate, both written and oral.
  • Ability to attend work on a regular and predictable schedule.
  • Maintain flexibility in tasks required, job duties may vary frequently.
  • Minimum Education, Experience, and Training:

Working knowledge of applicable computer and software systems including:

  • Microsoft Office (including Outlook, Word, Excel),
  • Raiser’s Edge NXT and prior knowledge of Raiser’s Edge 7/Database View (Blackbaud),
  • Greater Giving knowledge is preferred, but not required.

Please apply with the link below. No phone calls please.

Apply Now



Three adult woman in blue t-shirts and two children in red t-shirts on the golf courseGolf Outing Volunteer

Join us on June 7 at Arrowhead Golf Club in Wheaton!

We need volunteers for registration, golf activities, and more.

Check back for more information, or e-mail events (at) if you are interested.